Bridal Makeup Pre-Paid

Cancellation Policy

LATE POLICY: Please ensure punctuality for your appointment (you may arrive up to 5 minutes early). If you anticipate being late, kindly inform us via text or call at 210-570-5542. Appointments will be canceled if a delay exceeds 10 minutes. GUEST: Only those receiving a service are allowed to join the appointment. For parents accompanying clients aged 14-16, you are more than welcome to sit in the studio. For liability purposes, and to maintain a focused environment and prevent property damage, children under the age of 10 are not allowed to attend appointments. We kindly request that small children do not accompany you during your service. PAYMENTS: Your final balance is due upon completion of your service. We accept payments in the form of cash, Zelle (504-338-9527), credit/debit cards, Apple Pay. Cash App payments are no longer accepted. EARLY MORNINGS | AFTER HOURS: For appointments scheduled before 8 am, please email us at info.felicitybuie@gmail.com. We will manually adjust the appointment time and send you an updated confirmation email. Appointments scheduled before 8 am or after closing hours will incur an additional $50 charge, which will be added to your final balance. DEPOSITS, RESCHEDULING, & CANCELLATION: Rescheduling: You are permitted to reschedule your appointment once at no additional cost. Your deposit will be applied to the rescheduled appointment, subject to availability. Cancellation: If you choose to cancel your appointment, your deposit will be forfeited. All deposits are non-refundable and cannot be reclaimed. Deposit Transfer: Deposits can be transferred one time only. Rescheduling Timeframe: You may reschedule your appointment within a period of up to 1 month from the initially scheduled date. No Shows: Individuals who fail to show up for their scheduled appointment without prior notification will be prohibited from booking future appointments. SICK POLICY: If you are feeling unwell, have been in contact with someone who has Covid or any other airborne disease, have open soars, or are experiencing an eye infection/irritation, please email info.felicitybuie@gmail.com or text 210-570-5542 to reschedule your appointment. You may reschedule once you have received medical clearance.

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