Policy

Deposits/retainers are non-refundable when the client cancels their services or violates the policy. In the event the makeup artist cancels the service, a refund will be refunded back to the client. Deposits can be transferred ONE time.

If you need an appointment before 8 am please email me at info.felicitybuie@gmail.com. I will manually adjust the time and you will receive an updated confirmation email. Appointments, before 8 am or after closing hours, are an additional $50 added to your final balance.

Please be on time for your appointment (you are allowed to arrive 5 minutes early). If you are going to be 10 minutes or more late for your appointment, please text me at 210-570-5542. Your appointment will be canceled after 10 minutes if you do not communicate.

Tuesday- Sunday 9-5,  Mondays we are at request only. Scheduling on Sundays and Mondays can be made via email request. If you require services before or after business hours, please email info.felicitybuie@gmail.com. Before and after hours are an additional $50.

Guests are not allowed to attend your appointment at the studio unless they are receiving a service. For liability purposes and to alleviate distractions, small children are not allowed to attend your service.

You may reschedule an appointment once at no extra charge, with your deposit being applied towards the rescheduled appointment. If you opt to cancel your appointment, your deposit will be forfeited as all deposits are non-refundable. Transferring deposits is allowed once. For a second rescheduling, a $30 fee will be incurred. Appointment rescheduling depends on the makeup artist's availability and can be done up to 2 months from the original date. No calls, no shows, will be prohibited from booking.

Your final balance is due at the end of your service. You can make your final payments via Apple Pay, Cash, Zelle, Credit/Debit card, or PayPal. All payments through PayPal will require you to install the PayPal app..

• For precautionary purposes, your makeup artist will wear a mask throughout the service. If you are sick or have been around someone who is sick with covid or any airborne disease, please do not book an appointment.

• If you have already booked an appointment and need to reschedule please email info.felicitybuie@gmail or text 210-570-5778.

• If you are showing physical signs of Pink eye, Covid, or you have any visible rashes your appointment will be IMMEDIATELY canceled, and you will be asked to leave the premises. No refunds will be given.